Privacy Policy

Last Updated: 2023-10-15

Introduction

Life Novus Ltd ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website at life-novus.com or interact with our services.

We are committed to complying with the UK Data Protection Act 2018, the UK GDPR, and other relevant data protection laws. We act as a data controller when processing your personal data.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, postal address, and other contact details you provide.
• Technical Information: IP address, browser type and version, time zone setting, operating system, and platform.
• Usage Information: Information about how you use our website, including page views, navigation paths, and interactions with our content.
• Marketing Preferences: Your preferences in receiving marketing communications from us.

How We Collect Your Information

We collect information through various methods, including:

• Direct Interactions: When you fill in forms on our website, subscribe to our newsletter, request information, or contact us.
• Automated Technologies: As you navigate our website, we automatically collect technical information using cookies and other similar technologies.
• Third Parties: We may receive information from third-party service providers, such as analytics providers.

How We Use Your Information

We use your personal information for the following purposes:

• To provide and manage our products and services.
• To communicate with you about our products, services, and promotions.
• To personalize your experience on our website.
• To improve our website, products, and services.
• To comply with legal obligations.
• To protect our rights, property, or safety, or that of our customers or others.

Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: Where you have given us consent to process your data for specific purposes, such as sending marketing communications.
• Contract: Where processing is necessary for the performance of a contract with you.
• Legitimate Interests: Where processing is necessary for our legitimate interests, such as improving our services or preventing fraud.
• Legal Obligation: Where processing is necessary to comply with our legal obligations.

Data Sharing and Transfers

We may share your personal information with:

• Service providers who perform services on our behalf.
• Professional advisers, including lawyers, accountants, and insurers.
• Regulatory authorities, law enforcement agencies, and other public bodies when required by law.

We may transfer your data outside the UK to service providers that support our business operations. When we do so, we ensure appropriate safeguards are in place to protect your data.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to employees, agents, and contractors who have a business need to know.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, and applicable legal requirements.

Your Rights

Under data protection laws, you have rights in relation to your personal data, including the right to:

• Access: Request access to your personal data.
• Correction: Request correction of your personal data.
• Erasure: Request erasure of your personal data.
• Object: Object to processing of your personal data.
• Restriction: Request restriction of processing your personal data.
• Portability: Request the transfer of your personal data to you or a third party.
• Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of these rights, please contact us using the details provided below.

Cookies

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our website and allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Life Novus Ltd
123 Illumination Way
Manchester, M1 7DH
United Kingdom

Email: [email protected]
Phone: +44 161 123 4567

Complaints

If you have a concern about our handling of your personal data, please contact us in the first instance. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.